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Order Entry Representative in Monroe Township, NJ at Atrium Staffing

Date Posted: 12/6/2018

Job Snapshot

Job Description

Our client, a specialty ingredients company, is currently seeking an experienced Order Entry Representative with strong customer service skills. 

Salary/Rate: $20/hr

Position Overview: The Order Entry Representative assists the customer service team with processing orders and returns.

Responsibilities of the Order Entry Representative:

  • The Order Entry Representative is the main point of contact for all accounts 
  • Handle all telephone and email inquiries from internal and external customers
  • Process orders and coordinate the fulfillment process with the warehouse
  • Should be comfortable with handling debits and credits related to products and freight
  • Respond to department email and escalate to management as necessary 

Qualifications for the  Order Entry Representative

  • Experience with EDI, entering orders and returns is a MUST
  • Prior exposure to customer service environment – preferably manufacturing
  • Ability to remain calm and courteous in challenging situations
  • Exceptional written and verbal communication skills
  • Knowledge of MS Office (Word, Excel, Outlook) 
  • Must be driven and focused

Education Requirements:

  • High School Diploma

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